Step 1 – ENQUIRY

This is the initial contact phase where you contact us or we contact you. The purpose of this phase is to get as much information pertaining to your clients tour as possible so we can create an accurate quote based on your requirements.

We usually look for the following to make our quote as accurate as possible.

1. The number of people traveling.
2. Age and room requirements. Do your clients want standard, superior deluxe or suites? Interconnecting or adjoining rooms?
3. Airport of arrival and departure in Ireland.
4. Lodging Requirements, -Castles, Manor Houses, Boutique Hotel, B&B’s
5. Touring wishes and any activities and events

Step 2 – QUOTATION

The quality and accuracy of our quotation is based largely on the information gathered in Step 1.

However if we have limited information we can create multiple quotes showing all different types of tours and ways to see Ireland. We are happy to work on your requirements until we have a touring itinerary and price that you and your clients are happy with. If you require changes please let us know and we will modify until we have an itinerary we are all happy with.

N.B. – We use default tour times on our quotation until we have your preferred times and correct flight details. Our default times are usually 10.00 a.m. morning and 2.00 pm for afternoon.

Step 3 – CONFIRMATION

Once we have an itinerary that you are happy with in terms of dates, hotels, transport, activities and price we will proceed to make the reservations in your clients name for the required tour and dates. We can still make many changes after this but we usually like to lock in hotel reservations and our driver guide. Once all is confirmed we will e-mail you the itinerary for final approval.

Step 4 – BOOKING TOUR

In order to finalize your clients tour booking on our end we need

1. The lead name and billing address for your client. If we are billing your agency this will be used in place of the clients billing address.

2. The names of the persons traveling and their room sharing list.

3. Your clients confirmed pick up and drop off point for tour. ( Airport / Hotel etc )

4. Any further changes to the itinerary may be requested here.

Step 5 – DEPOSIT PAYMENT

Once Step four is in order we request a deposit to secure your clients tour. This is usually 20% of the tour price. We have a secure online payment portal as well as alternative payment options. We have flexible payment terms so please ask which suits your party’s needs best.

We have our own online secure payment portal which clients may pay individually or collectively or via agency credit card.

Step 6 – FINAL PAYMENT

Final Payment as per Terms and Conditions is due in advance of arrival in Ireland. This again is flexible based on what works best for your client.

Step 7 – DOCUMENTATION

Once payment is received your booking file is complete and we can process all confirmed vouchers, itinerary and invoices. We are happy to e-mail you all documentation and our driver guide will have a custom tour pack prepared for your party.

We are happy to work with travel agents both on NET or commission terms. Please contact us on 1 800 329 9138 or by e-mail to discuss your clients requirements in Ireland.

We have orchestrated hundreds of wonderful tours of Ireland over the years and have developed a guideline to our booking process to assist you with the planning of your clients tour of Ireland.

Ireland Chauffeur Travel are an Official Allied Travel Supplier with ASTA, The American Society of Travel Agents who represent over 9,000 agents in North America. To view our certificate please click here.

Step 8 – ARRIVAL IN IRELAND

Cead Mile Failte (100, 000 Welcomes) to your party to The Emerald Isle. If you are arriving at the airport our guide will be at the arrivals hall with a sign with your name on it. If you are being picked up at your hotel we will meet you at the Hotel Foyer / Reception. We will give you you guides contact number in advance of your arrival. It also helps if we have a contact number for you.