Luxury Events and Tours Ltd trading as Ireland Chauffeur Travel respects your privacy and is committed to protect the personal information that you share with us. Below is our privacy policy that applies to Ireland Chauffeur Travel, Private Golf Tours Ireland and Luxury Events and Tours Ltd. Our registered office is at 74/ 75 Main Street, Cashel, Tipperary, E25 RF29. By using this site or communicating via telephone or otherwise with Luxury Events and Tours Ltd, you are accepting the practices described in this Privacy Policy. Ireland Chauffeur Travel have focused on implementing the practices of fairness, transparency and accountability to protect your personal data and in this policy we explain how we collect personal information about you, how we use it and how you can communicate with us regarding the use of your data.

Personal Information

Personal Information is defined as any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains including, but not limited to, a first and last name, E-mail address, a home, postal or other physical address, or other contact information. All personal information collected will be processed in accordance with the EU 2016/679 General Data Protection Regulation (27 April 2016) which was applied on 25th May 2018 and in alignment with the Data Protection Act 2018.

Types of personal data we collect

When you use our website and our services we ask you to provide personal data. This can be categorised into the following groups:

  • Personal identifiers, such as first and last names and you title
  • Contact information, such as your email address, your telephone number and your postal address for billing and communication
  • Payment information, such as debit or credit card number and expiry date and bank account details
  • Records of communication between us including messages sent through our website, emails and telephone conversations
  • Marketing preferences that tell us what types of marketing you would like to receive
  • Information you contribute to our community, including reviews
  • Technical information about the hardware and the software you use to access our website that you visit, whether you receive messages from us and whether you reply to those messages

How we obtain personal data

The information we process about you includes information:

  • you have directly provided to us
  • as a result of monitoring how you use our website or our services
  • information you contribute to our community, including reviews
  • technical information about the hardware and the software you use to access our website and use our services, including your Internet Protocol (IP) address, your browser type and version and your device’s operating system
  • usage information, including the frequency you use our services, the pages of our website that you visit, whether you receive messages from us and whether you reply to those messages
  • your preferences to receive marketing from us; how you wish to communicate with us; and responses and actions in relation to your use of our services.

Our use of aggregated information

We may aggregate anonymous information such as statistical or demographic data for any purpose. Anonymous information is that which does not identify you as an individual. Aggregated information may be derived from your personal data but is not considered as such in law because it does not reveal your identity.

For example, we may aggregate usage information to assess whether a feature of our website is useful.

However, if we combine or connect aggregated information with your personal data so that it can identify you in any way, we treat the combined information as personal data, and it will be used in accordance with this privacy notice.

The bases on which we process information about you

The law requires us to determine under which of six defined bases we process different categories of your personal data, and to notify you of the basis for each category.

If a basis on which we process your personal data is no longer relevant then we shall immediately stop processing your data.

Information we process because we have a contractual obligation with you

When you buy a product or service from us, or otherwise agree to our terms and conditions, a contract is formed between you and us. In order to carry out our obligations under that contract we must process the information you give us. Some of this information may be personal data. We may use it in order to:

  • verify your identity for security purposes when you use our services
  • provide you with our services
  • provide you with suggestions and advice on products and services

We process this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract.

We shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.

Information we process with your consent

Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide you more information about our business, including our products and services, you provide your consent to us to process information that may be personal data.

Wherever possible, we aim to obtain your explicit consent to process this information, for example, we ask you to agree to our use of non-essential cookies when you access our website.

If you have given us explicit permission to do so, we may from time to time pass your name and contact information to selected associates whom we consider may provide services or products you would find useful.

We continue to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists.

You may withdraw your consent at any time by instructing us by emailing [email protected]. However, if you do so, you may not be able to use our website or our services further.

We aim to obtain and keep your consent to process your information. However, while we take your consent into account in decisions about whether or not to process your personal data, the withdrawal of your consent does not necessarily prevent us from continuing to process it. The law may allow us to continue to process your personal data, provided that there is another basis on which we may do so. For example, we may have a legal obligation to do so.

Information we process for the purposes of legitimate interests

We may process information on the basis there is a legitimate interest, either to you or to us, of doing so. Where we process your information on this basis, we do after having given careful consideration to:

  • whether the same objective could be achieved through other means
  • whether processing (or not processing) might cause you harm
  • whether you would expect us to process your data, and whether you would, in the round, consider it reasonable to do so

For example, we may process your data on this basis for the purposes of:

  • improving our services
  • record-keeping for the proper and necessary administration of our business
  • responding to unsolicited communication from you to which we believe you would expect a response
  • preventing fraudulent use of our services
  • exercising our legal rights, including to detect and prevent fraud and to protect our intellectual property
  • insuring against or obtaining professional advice that is required to manage business risk
  • protecting your interests where we believe we have a duty to do so

Information we process because we have a legal obligation

Sometimes, we must process your information in order to comply with a statutory obligation. This may include your personal data.

Information obtained from third parties

Although we do not disclose your personal data to any thirds party (except as set out in this notice), we sometimes receive data that is indirectly made up from your personal data from third parties whose services we use. No such information is personally identifiable to you.

Browsing our Website

When you browse the websites you browse anonymously. Personal Information (“Personal Information” is defined as any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains including, but not limited to, a first and last name, E-mail address, a home, postal or other physical address, or other contact information) is not collected as you browse. Luxury Events and Tours Ltd does, however, use “cookies,” “client variables” and “session variables” such as Google Analytics to collect information about how the site and server are used and to recognize you as an online service user when you re-enter our site. Cookies are files with a small amount of data that is commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computers hard drive. The website uses cookies which are necessary to enable core functionality, such as security, network management and accessibility. Information, such as the server your computer is logged onto, your browser type, and whether you entered the Site via a Web site or E-mail hyperlink, is collected and tracked in aggregate. This information is used for the purpose of measuring response rates to Web page and E-mail hyperlinks as well as overall Site activity and performance. When you first visit our website, we ask you whether you wish us to use cookies. If you choose not to accept them, we shall not use them for your visit except to record that you have not consented to their use for any other purpose. If you choose not to use cookies or you prevent their use through your browser settings, you may not be able to use all the functionality of our website.

When you register for or request any Site service, you may be asked to provide us with Personal Information which is used to enhance your Site experience, expedite communications, allow you to receive electronic/postal mailings from Luxury Events and Tours Ltd, or to be contacted as requested. Additionally, we may request your travel plans to allows us to further personalize your request and give you a more detailed and accurate quotation.

External links exist on the Ireland Chauffeur Travel site. If you follow a link to any of those websites please note that those websites have their own privacy policies and that we do not accept any responsibility or liability for those policies. Please check those policies before you submit any personal data.

Sharing of data

To enable Ireland Chauffeur Travel to provide our services efficiently there are circumstances when it is necessary for us to share personal information with our external stakeholders. We ensure that our external vendors and suppliers have implemented appropriate security controls which comply with EU GDPR requirements and standards. We detail below the purposes for our sharing of data and identify some of our external stakeholders. Please note, however, that this list is not exhaustive:

  • To provide information to our hotel suppliers
  • To provide information to our transport suppliers
  • To provide information to our experience suppliers
  • Zoho
  • Acton
  • Stripe
  • Globetrack
  • Quickbooks

Information is kept for as long as is necessary to enable Ireland Chauffeur Travel to provide services. Information will not be kept for longer than is considered necessary for these purposes.

Ireland Chauffeur Travel uses a variety of security technologies and procedures to protect personal information from unauthorised access and use.

As effective as security practices are, no physical or electronic system is entirely secure. We cannot guarantee the complete security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to use over the internet. We have implemented strict guidelines internally to ensure your privacy is safeguarded at every level of the organisation. Ireland Chauffeur Travel will continue to revise policies, procedures and systems and will implement where practicable, additional security features.

This policy will be reviewed and changed in relation to business operations.